Small Museum Association

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Director of Rockwood Park & Museum in Delaware

26 Mar 2021 10:21 AM | Carole McKinney

ASSISTANT COMMUNITY SERVICES ADMINISTRATOR (SC Rockwood Museum Director) Pay Grade 26 - Non-Union


$53,621.00 - $83,185.00 Annually


New Castle, DE

Job Type

Regular Full-time


Community Services

Job Number



4/9/2021 11:59 PM Eastern


In accordance with the Merit System Rules and Regulations, an eligible list, which will be valid for a one-year period and which will be used to fill vacancies during that period, is being established for this classification.  Applicants on the eligible list will be certified in accordance with the Merit System and appropriate union contracts.
Candidates may submit online employment applications using the NEOGOV online application system available at
EXAMINATION PROCESS: The examination process for this posting may include an evaluation of training and experience, a written examination, a computerized exam, an oral board interview examination, a performance examination or any combination of the above in order to qualify applicants for placement on the eligible list.  The eligible list will be used to fill vacancies that occur within the next year.  The appropriate number of names on the eligible list as prescribed by Merit System Section 26.03.505 will be certified to the hiring department for consideration to fill the vacant position(s).
New employees are generally hired at the starting salary and may be eligible for merit increases each year upon receipt of a satisfactory performance evaluation, up to the maximum salary.

New Castle County is an Equal Opportunity Employer


GENERAL STATEMENT OF DUTIES:  Performs responsible managerial, supervisory, administrative, and technical work to assist in the administration of Rockwood Museum  and historic buildings and property including preservation, maintenance, programming, growing resources and engagement with the community as one of New Castle County’s Department of Community Services functions; does related work as required.  
DISTINGUISHING FEATURES OF THE CLASS: An employee in this class performs a variety of managerial, administrative, supervisory, and technical work required to coordinate the activities of Rockwood Museum and historic property in the Community Services Department. Responsibilities  include visionary leadership and strategic planning, expansion of engagement with the community, growing resources,  overseeing and managing current and long-range goals and objectives, programs, property care, and security of the museum collection and facilities; various units within the Department; performing administrative, analytical and budget work; preparing and administering the operating and capital budgets including long term planning, grant writing and fundraising of Rockwood Museum; coordinating and implementing programs and services; assisting in the management and coordination of library services, community development & housing programs, and sports & recreation programs; coordinating customer service activities for the Museum; department; overseeing case management activities; and overseeing miscellaneous personnel activities.  This employee exercises judgment and works with considerable independence in interpreting and applying standards, laws, regulations, policies, and procedures to ensure the highest quality of service in all areas to the citizens of New Castle County.  This is a confidential position and often deals with sensitive matters. Depending upon the needs of the department, this employee may be required to work extended hours such as early mornings, nights and weekends.  Work is performed under general supervision.
EXAMPLES OF WORK: (Illustrative Only)

  • Visionary leadership to include expanding Rockwood Museum’s engagement with the community, increase its visibility, and grow its resources. 
  • Manages, supervises, and oversees all of the customer service and support staff functions of Rockwood Museum in the Department of Community Services. 
  • Manages, supervises, and oversees the historic preservation and restoration of the Museum, collection, historic buildings, and gardens at Rockwood Park.
  • Serves as curator by overseeing proper acquisition, care, custody, cataloging, displaying of artifacts.
  • Plans, designs, coordinates, and oversees exhibits, creative and educational programming activities and special events held at the Museum and historic property. 
  • Seeks and obtains funding through fundraising, grants, and other sources by composing and submitting proposals.
  • Performs various community outreach and public relations activities.
  • Coordinates and works closely with the established non-profit ‘friends’ organization associated with Rockwood Museum and Park. 
  • Manages the overall operations of the museum and historic site by developing policies, procedures, and standards for operations and preservation of museum items and buildings.
  • Responsible for strategic planning and establishing short- and long-term recommendations. 
  • Manages and oversees case management for the department.
  • Coordinates and monitors work between field staff and technicians.
  • Supervises staff, makes work assignments, and evaluates performance.
  • Resolves customer service issues;
  • Develops procedures and standards for consistency within museum standards      and the department.
  • Develops and conducts training classes as necessary;
  • Attends meetings as the representative of the department;
  • Performs administrative duties including the preparation of policies, procedures, and fiscal reports;
  • Utilizes a variety of current software applications, including but not limited to, word processing and spreadsheet programs; 
  • Compiles and prepares statistical reports; 
  • Promotes an ongoing attitude of dedication to excellent public service to ensure that internal and external customers are provided with the highest quality of service;
  • Operates a personal computer and other related equipment in the course of the work;

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of operations of a Museum or historic building and site; through knowledge of comprehensive care and maintenance program for museum collections and facilities, including acquisition and preservation of articles, proper security. Thorough knowledge and understanding of the laws, regulations, and procedures relating to Museum and historic preservation standards, and the Department of Community Services; good knowledge of modern principles and practices of customer service; good knowledge of administrative procedures; ability to plan, budget, coordinate, supervise, and evaluate the work of technical and support staff; ability to use a variety of current software applications; ability to establish and maintain effective working relationships with outside agencies, legal representatives, professionals, the general public, and other employees; ability to communicate courteously and effectively, both verbally and in writing; ability to make sound decisions in accordance with museum standards, historic preservation, laws, ordinances, policies, and procedures; ability to conduct research and to prepare related reports; willingness and ability to perform a variety of assigned tasks to ensure that internal and external customers are provided with the highest quality of service.

MINIMUM QUALIFICATIONS: At least three (3) years of experience in work related to the Community Services Department, specifically management of a Museum or historic site, library management, housing rehabilitation management, community development and housing management, or other related departmental functions, to include at least one (1) year supervisory experience and possession of a Bachelor’s Degree from an accredited college or university with major course work in museum studies, historic preservation, business administration, public administration, or related field; or an equivalent combination of experience, education or training directly related to the required knowledge, skills, and abilities.
ADDITIONAL REQUIREMENTS:  Must pass a Class III County physical examination and background check.



Jacquelyn Moore
Human Resources Administrator

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