The Service and Sales Specialist conducts the daily operations for the National WASP WWII Museum. The Specialist is responsible for providing superior hospitality and service, and providing a safe, friendly, clean environment. Additionally, the Specialist must work daily to deliver a seamless sales experience to our guests and Members while aggressively maximizing sales, driving incremental revenues and actively soliciting new Members.
Basic daily duties include operating register system for retail, ticket sales, membership and donations, providing orientation, guidance and assistance to guests, Members and groups, and maintaining safe, clean and efficiently operating work spaces.
Qualifications include a high school diploma with some college in hospitality, nonprofit or museum management a plus, previous experience in customer service, hospitality or retail, previous cash handling experience strongly preferred, computer literacy and excellent guest service skills.
Position is part time, hourly. Requires flexible schedule to meet business demands, including evenings, weekends and holidays. Premium wages paid on most holidays. Must have reliable transportation.
Send cover letter and resume to Carol Cain, Associate Director at firstname.lastname@example.org.