Small Museum Association

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Museum of Russian Icons Weekend Visitor Services Assistant

18 Apr 2019 3:07 PM | Mary Delaney

This is a part-time position of 6.5-12 hours per week, non-exempt, at the rate of $12.00 per hour. Sundays are required, with flexibility to work 1-2 Saturdays per month and additional hours as needed to cover staff vacations.

The primary function of the job is staffing the admissions desk and assisting with sales in the Museum Shop. A secondary function is assisting with Museum rentals (i.e. outside clients using the Museum space for private events) and Museum sponsored events (e.g. educational programs, exhibit openings, family days, etc.). Assistance for rentals and events will be on an on-call basis, and includes the physical set-up and break-down of equipment, and staffing the front desk during the event. Rentals and Museum events can occur evening or daytime, during the week or the weekend.

Job Duties for Front Desk/Visitor Services

  • Greet visitors
  • Process admissions
  • Process membership sales
  • Process program ticket sales
  • Assist customers with merchandise and process Shop sales
  • Answer general visitor questions about the Museum and Shop merchandise
  • Answer telephones
  • Complete miscellaneous clerical and administrative projects as assigned
  • Restock and clean Shop
  • Restock and clean Tea Room (on-site café)
  • Close out registers and process end of day reports
  • Monitor security while visitors are in the Museum

Job Duties for Events

· Assist Events Coordinator

  • Assist with set up and breakdown of tables and chairs, A/V equipment, special displays, and other items as needed for each event
  • Staff the front desk during the event. (See list of duties above. Some of these will be applicable during events.) Monitor security while visitors are on site
  • Ensure that galleries and function rooms are clean and all furniture and equipment is restored to proper places


· Punctual, reliable, courteous; good team player

· Exceptional customer service skills

· Strong attention to detail

· Able to function efficiently and remain cheerful under pressure

· Experience with, or ability to quickly learn, QuickBooks POS software, MS Office Suite, MS Outlook, and other computer applications

· Able to physically lift, push, pull, hold and carry up to 40 pounds for brief periods

· Previous money handling and retail experience preferred

· Flexibility to work weekends and occasional evenings as needed

How To Apply:

To apply: email a cover letter and resume to Amy Consalvi, Director of Education & Visitor Services,

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