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Admission/Gift Shop Coordinator, Full-time, Historic Ships in Baltimore

10 Jun 2019 10:14 AM | Anonymous

The Retail and General Admissions Coordinator is responsible for all elements of the retail operations and admissions for Historic Ships in Baltimore as described in detail below.  The Retail and General Admissions Coordinator will be responsible for carrying out the mission and objectives of the President and Board of Directors of the Living Classrooms Foundation as it pertains to this position.  Excellent organizational skills, retail savvy, personnel management skills, computer skills, customer service skills, and a commitment to support the mission of Historic Ships in Baltimore and Living Classrooms Foundation are all important aspects of this position.

Job type: Full-Time, Benefit Eligible
Salary: 30-31k

ESSENTIAL FUNCTIONS
General Responsibilities

  • Practicing and exhibiting safe work habits realizing that you are a role model for ship's staff, apprentices and volunteers
  • Being an effective leader who works as a cohesive member of the team producing quality results and who promotes a positive work ethic and morale among ship's staff, volunteers, interns and apprentices.
  • Being an effective spokesperson for Historic Ships in Baltimore and the Living Classrooms Foundation.
  • Such other duties as assigned by the Operations Director.

Specific Responsibilities-Admissions/Gift Shop Coord.:

  • Developing and implementing a retail strategy that will maintain profitability of the gift shop operation.
  • Hiring, training and managing a competent and friendly retail and admissions staff.
  • Maintaining staff schedules for all ticketing and retail areas.
  • Training staff in customer service, safe cash handling, required computer skills.
  • Maintaining inventory and keeping accurate sales records.
  • Making timely deposits.
  • Addressing security issues as they may arise.
  • Ensuring that the Ship's Stores and back office appear clean and professional always.
  • Development of and adherence to the Retail and Admissions budget and sales goals.

JOB QUALIFICATIONS

  • Demonstrates and maintains effective leaderships and a positive work ethic. 
  • Must effectively handle stress and be decisive and quick-thinking.  
  • Minimum of 2 years of experience working in a retail or customer service setting.  Museum experience preferred.  (A higher degree may substitute for 1 year of retail experience but does not necessarily increase qualification.)
  • Experience supervising and training museum staff.
  • Must be available for weekend and holiday work.

WORK ENVIRONMENT

  • The work schedule for this position Full-time 35-40 hours per week.  Work days are Fri-Tue, except for occasional special events or holiday closures.   
  • Admissions Coordinator will maintain and office desk aboard USCGC Taney, and will perform duties aboard the sites of the museum, the Baltimore Inner Harbor Promenade, and the various campuses of Living Classrooms Foundation as required.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk to various locations and maybe exposed to a variety of outdoor weather conditions. 
  • Various physical activities may be required on occasion including, but not limited to, moderate lifting, pulling lines, operating shipboard equipment, traversing ladders, and navigating spaces with low overheads.
  • The Admissions Coordinator is required to move boxes (up to 50 pounds) on to and off of the sites, move them on carts and/or hand-trucks, and store them in their appropriate stowage locations (lockers, closets, refrigerators, and freezers).
  • The Admissions Coordinator must be able to do all manner of physical activities associated with boarding and departing the sites, opening and closing the sites, working outdoors sometimes during inclement weather conditions, and they must be physically capable of moving quickly between the sites and performing all tasks associated with emergency procedures.
  • The Admissions Coordinator may be required participate and supervise snow removal from the piers and the ship weather decks and gangways.  
  • The Admissions Coordinator will occasionally work special events that will require working late, sometimes until after midnight.

HOW TO APPLY:
Please submit cover letter and resume to Brian Auer, Operations Director: bauer@historicships.orgClosing Date: Until filled

DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 
Living Classrooms Foundation is An Equal Opportunity Employer
Minorities, Women, Handicapped Persons are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, handicap status, Vietnam era or disabled Veterans status.


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