Small Museum Association

The Muskegon Museum of Art (MMA) seeks a full-time Collections Manager/Associate Preparator with proven experience in museum collections management with current knowledge of museum standards and practices as recommended by American Alliance of Museums (AAM).

The Collections Manager / Associate Preparator is lead staff member responsible for proper care and handling of the fine art collection. This position reports to the Senior Curator / Director of Collections and Exhibitions.

The Muskegon Museum of Art (MMA) is one of the premier cultural institutions in West Michigan with a strong presence in the Midwest and a renowned permanent collection. The MMA has an aggressive changing exhibition schedule of between 10-15 exhibitions annually along with dynamic community programming. The Collections Manager / Associate Preparator is a key member of a highly creative and motivated museum team.

This is a transitionary moment for the Muskegon Museum of Art, which is currently under construction of a 26,000 sf museum expansion adding 4 new galleries, classrooms, museum store, and support space including a new 3,000 sf collection storage facility. The museum expansion is scheduled to open to the public in January of 2025.

DUTIES AND RESPONSIBILITIES -

Collections Manager - 

- The Collections Manager will oversee the transition to a new collections database of over 5,000 permanent collection pieces and will maintain the same including hard copy files, and ledgers as well as photographing and documenting objects. 

- Is lead in charge of overall safety, security, and movement of permanent collection and loaned objects. Maintains gallery checklists and coordinates with security personnel to assure proper oversight of the galleries and facility. 

- Maintains storage of the permanent collection and loans. Tracks the movement of all artwork and updates locations in database. 

- Coordinates and documents all long and short-term loans to/from the museum, including working with lenders. Works with outside vendors to arrange for transportation of incoming/outgoing shipping, both domestically and internationally, filing condition reports, and maintaining and reviewing facilities report.

- Maintains records of all loans and past, current, and future exhibitions.

- Works with the Preparator to arrange for and ensure the proper crating of objects for travel from the permanent collection, loans, and exhibitions.

- Serves on the staff exhibition development team.

- Tracks the condition of permanent collection objects and coordinates conservation efforts with the Director of Collections and Exhibitions and Preparator. Works with outside conservators when required. 

- With the Executive Director and Senior Curator / Director of Collections and Exhibitions, assists in developing and implementing policies/procedures for governing the permanent collection, emergency planning, security procedures, and other museum functions as needed.

- Works with appraisers to maintain current values for the Permanent Collection and the insurance company to ensure protection of the collection and all loans and exhibitions.

- Monitors the environmental conditions of the museum facility.

- Serves as primary contact for rights and reproductions, copyright, and Fair Use issues.

- Attends and takes Collections Committee minutes.

- Oversees auction and sales activity for non-accessioned and deaccessioned objects and cataloging of said items.

Associate Preparator -

- Assists Senior Curator / Director of Collections and Exhibitions and Preparator in exhibition planning, design, and logistics.

- Assists with art movement, exhibition installation, and exhibition lighting.  Assists with framing, matting, and mounting of art for display.

- Assists with basic conservation.

Other -

- Strong organizational skills.

- Competency with computer word processing, databases, and other business/office/museum software programs.

- An aptitude for creative thinking, flexibility, and sensitivity to diverse constituencies.

- Excellent written and verbal communication competencies.

- Participation in and presence at museum events including programs and fundraising events.

- A proven ability to work within a team setting and interact with museum guests, volunteers, and donors is essential.

- Must be able to climb a 12’ ladder and reach both arms above the head, able to lift and carry a minimum of 40 lbs. without assistance, and have a basic familiarity with hand tools.

- Other duties as assigned. Some evenings and weekends.

EDUCATION AND QUALIFICATIONS - A successful candidate will hold a Bachelors’ Degree in a related field and have a minimum of two years prior museum/gallery experience in Collections Manger (registerial) and/or curatorial departments. Must be willing to relocate to the Greater Muskegon area.

SALARY: $45,000 - $49,000 and comprehensive benefits package. This is a full-time position. Send cover letter and resume by May 6, 2024 to khepler@muskegonartmuseum.org 

Historic Rock Ford, overseen by the nonprofit Rock Ford Foundation since 1958, boasts the circa 1794 General Edward Hand Mansion, the John J. Snyder, Jr. Gallery of Early Lancaster County Decorative Arts, and 33 acres of scenic gardens and grounds in the City of Lancaster, Pennsylvania. The Hand Mansion, once home to George Washington's Adjutant General, stands as a pristine example of Late-Georgian architecture in Pennsylvania and is proudly listed on the National Register of Historic Places. Meanwhile, the Snyder Gallery showcases exquisite Lancaster County decorative arts spanning from circa 1750 to 1820. 

Further information appears on the Historic Rock Ford website: www.historicrockford.org

Historic Rock Ford continues its transition from a local historic house to an increasingly professionalized museum destination with a growing regional and even national footprint and a broader focus that includes both history and the decorative arts.  As the Executive Director, you will be tasked with building upon and accelerating this progress.  You will spearhead our visionary direction in collaboration with the Board of Trustees, professional staff, and an enthusiastic corps of volunteers.

Responsibilities encompass strategic leadership, team management, collaborative engagement with the Board, nurturing volunteer relationships, financial oversight, fundraising initiatives, and innovative program development. 

Ideal candidates possess a graduate degree, a minimum of four years of professional experience, nonprofit board engagement, and an unwavering commitment to safeguarding organizational assets with integrity. 

Salary range: $65,000 – 70,000, inclusive of paid vacation and sick days. Other benefits are negotiable.  To apply, please forward your resume and a letter of introduction to Dana Lewis at dana_lewis@historicrockford.org

The Williamson County Historical Museum, dba The Williamson Museum, seeks a transformational leader skilled in driving organizational success and empowering high performing staff. Reporting to the Board of Directors, the Executive Director will be based at the museum’s flagship location in Georgetown, Texas and have overall management responsibility for an impactful historical and cultural organization.

Combining inspirational leadership and proven management abilities, they will advance the organization in terms of culture, capability, processes, and impact. Working closely with the organization’s staff, the Executive Director will inspire innovation and ensure that the organization is continually well positioned to advance its vision and mission.

Vision: To be a meaningful presence in every area of Williamson County and a destination for locals and visitors to the region to learn about the rich and diverse history of this area.

Mission: The Williamson Museum exists to preserve the County’s past and enrich its present and future through education and engagement across Williamson County in partnership with residents, businesses, and community leaders.

POSITION RESPONSIBILITIES:

Executive Leadership and Organizational Management

• Provide wise and effective executive leadership that is inclusive, transparent, and empowering in a manner that supports and guides the organization’s mission as defined by the Board of Directors (Board).
• Present strategic options and plans for organization impact and gain Board approval as needed to carry out the mission of the organization.
• Organize, motivate, and mentor internal team leaders to strategically grow the organization’s impact, programs, and fundraising to advance its mission.
• Manage and motivate staff, overseeing processes such as hiring, separation, staff development, performance management, and compensation and benefits. Inspire a business-oriented, professional, results-driven environment across the organization.
• Establish goals, objectives, and operational plans in collaboration with the Board, staff, and other leaders and community partners.

Development and Fundraising

• Drive development and fundraising, leveraging the Board and staff as needed, to ensure funding needed for annual operating budget and maintaining an appropriate level of reserves.
• Initiate, cultivate, and extend relationships with the organization’s portfolio of individual, foundation, governmental, and corporate donors.
• Participate in grant writing and management to fund program activities.
• Work with board committee and staff to plan and host annual special events. Financial Management and Administration
• Prudently direct resources and manage all financials within budget guidelines and according to current nonprofit laws and regulations.
• Assume responsibility for the fiscal integrity of the organization.
• Monitor board-approved budget and manage daily financial operations to ensure maximum utilization of resources and optimum financial positioning.
• Build and administer the annual budget, in partnership with the Board and staff.
• Work with CPAs and bookkeeper to ensure timely preparation of annual audit and 990 tax return.

Board Relations

• Maintain regular and ongoing communication to build strong relationships, close collaboration, and open communications with the Board.
• Attend all Board meetings and provide reports and updates on staff as well as all current work, project timelines, and organizational progress.
• Provide opportunities for relationship-building between Board and Staff to align strategic visioning with program management.

External Relations and Communications

• Represent the organization and serve as chief spokesperson publicly at events, conferences, and partnership meetings.
• Ensure high visibility to prospects and the public to create engaged philanthropy.
• Engage with constituents and existing and prospective partners across the county.
• Manage all aspects of the organization’s marketing and public relations, including paid ad campaigns.

QUALIFICATIONS:

The Williamson Museum Executive Director is a permanent full-time position in Georgetown, Texas. Candidates should meet the following qualifications:

Required:

• Demonstrated success as an Executive Director, CEO, or a related senior management position.
• Bachelor’s (minimum) or Master’s (preferred), or comparable combination of education and experience.
• Strong business acumen and ability to successfully engage with business and community leaders.
• Experience working with a nonprofit Board.
• Experience working with diverse populations.
• Experience in fundraising, including grant writing, donor development and special events.
• Experience with diverse business functions such as Marketing, Public Relations, Human Resources, etc.
• Experience and success in motivating, recruiting, developing, retaining, and mentoring high performance, mission-driven, and results-oriented teams.
• Excellent written, oral, and public speaking skills; a persuasive and passionate communicator.
• Familiarity with regional, state, and federal fundraising organizations and processes is strongly preferred.

COMPENSATION:

$65,000-$75,000 starting salary, commensurate with experience, with a comprehensive benefits package through Williamson County, including health insurance, generous paid time off and leave policy, retirement after vesting, and more.

HOW TO APPLY:

For immediate consideration please email your cover letter, resume, and salary requirements to:

employment@williamsonmuseum.org

or mail to: 716 S Austin Ave, Georgetown, TX 78626.

Submissions will be reviewed until the position is filled. Only complete applications will be considered. The Williamson Museum is an Equal Opportunity Employer and encourages diversity and equity in all facets of the organization’s work. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other protected class.

Job Type: Full-time

Salary: $65,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Kent State University Libraries seeks a dedicated, insightful, and creative individual to work in cooperation with the Director of the May 4 Visitors Center.  The Assistant Director will help to build from the baseline presented in the recent revisioning document found at https://www.kent.edu/may4visitorscenter/may-4-visitor-center-revisioning by managing the day-to-day operations of the Visitors Center and by implementing the plans and directives developed to grow and expand the audiences for the Visitors Center.

Minimum Qualifications: 

• Bachelor's degree required and business operations / research / reference experience in a university setting preferred.

Preferred Qualifications:

• Experience in a museum setting.  Advanced degree in a related field.

Review of applications will begin immediately; applications will be accepted until April 15, 2024.  To apply, go to https://www.library.kent.edu/jobs/may-4-visitors-center-assistant-director; please provide a cover letter expressing your interest in and qualifications for this position, a resume or curriculum vitae, and the names and contact information of three (3) professional references.

This is an unclassified staff position.  Salary: $41,114 - $45,000 

Primary responsibilities:

Manage all aspects of the day-to-day operations and supervision of the May 4 Visitors Center including: managing and maintaining the Visitors Center facilities; educating students and the general public through Visitors Center and May 4 site tours and the website; train, supervise and provide functional guidance to support student workers, interns, and volunteers; maintain training materials and other resources; conduct assessments and sustain continuous improvement processes congruent with the educational mission; write and manage reporting functions; and perform duties/essential functions including public relations and research as directed.

The Delaware Division of Historical and Cultural Affairs (Department of State) seeks an enthusiastic and experienced individual to provide leadership at The Old State House in Dover, DE.

Working with a variety of colleagues from the Division, and under the direction of the Historic Sites Team Manager, the Museum/Historic Site Supervisor is responsible for the daily operations, project coordination, and inclusive public programming at The Old State House.

The Museum/Historic Site Supervisor will participate in and oversee all aspects of site operations and interpretive and education programming related to individuals, groups, and schools. This programming will occur on-site, off-site, and virtually. This position will work to raise awareness of the programs offered that highlight the history of the site in regional and national topics.

This position supervises a full-time lead historical interpreter and multiple part-time interpreters. As the principal position on-site, work also includes coordinating contractors, working with volunteers, and acting as the Division’s liaison to the local community.

The Old State House is part of the Dover Green Historic District and is individually listed on the National Register of Historic Places. The museum staff regularly work with community partners such as the Lenape Tribe of Delaware, First State Heritage Park, Biggs Museum of American Art, First State National Historical Park, Friends of Old Dover, the City of Dover, and a variety of other community groups. More information can be found at The Old State House’s website and Facebook.

The position is a full-time, merit position and will require some weekend and evening work. The position is based in Dover, Delaware, with a hiring salary range of $39,654.00 – $42,131.95.

Closing date: April 5, 2024.

Apply through the Delaware Employment Link.

Responsibilities:

1. Monitors and evaluates historic site operations and maintains liaison with partners, community groups, special interest groups, neighbors, government officials, contractors, and others. Monitors procedures for handling revenues.

2. Reports daily operational activities/problems to Division administrators/curators. Recommends and implements new/revised policies, procedures, and activities.

3. Develops interpretative, creative, and age-appropriate tours/programs of The Old State House. Participates with curators and researchers in the planning, research, development and implementation of on-site and outreach education activities and proposals for thematic tours that complement the goals and objectives of the Division.

4. Coordinates activities with curators and Division administrators regarding exhibit installation, site furnishing plans, collections conservation, revising/supplementing interpretative activities and other curatorial functions.

5. Plans, assigns, reviews, and evaluates the work of subordinate personnel; interviews job applicants and recommends hiring; establishes and conducts staff development sessions, e.g., tour content, professional communication techniques, etc. to enhance services provided.

6. Assists with the development of community based special events and celebrations by networking with community leaders, service organizations, special interest groups, historical societies, and actively participating in planning meetings and coordinating functions.

7. Schedules tours and other programs of the various components of The Old State House, assesses special needs for group tours, and oversees the surveillance of visitors, buildings, and contents. May conduct guided tours of the building and surrounding area.

8. Conducts museum related activities such as preparing and conducting presentations, press releases, proposing draft designs for promotional and marketing materials, participating in pre-bid meetings and contractual progress meetings, and assisting with the development of exhibits.

9. Prepares and writes a variety of operational reports such as visitation, staff schedules, etc., using established forms or formats.

10. Works with diverse audiences and age groups.

Knowledge and Abilities:

1. Knowledge of managing museum/historic site operations and functions.

2. Knowledge of state museums policies, procedures, and regulations pertaining to museum/historic site operations and functions.

3. Knowledge of museum/historic site professional standards, ethics, procedures, and techniques.

4. Knowledge of visitor services and museum professional standards for developing and conducting tours and interpretation of the historic site, exhibits, and/or collections.

5. Knowledge of American history, Delaware history, cultural history, political history, and/or closely related field.

6. Knowledge of supervisory principles, practices, and techniques.

7. Knowledge of the methods and techniques for conducting historical research.

8. Knowledge of social media platforms such as Facebook and Instagram.

9. Ability to conduct historical research for interpretation, presentation, exhibits.

10. Ability to present information clearly and concisely, communicate effectively, and resolve problems.

11. Ability to organize, coordinate and direct groups, tenants, contractors as well as handling simultaneous multiple projects and functions.

12. Ability to maintain museum/historic site security.

13. Ability to assess operational needs for personnel, supplies, material, and equipment.

14. Ability to utilize video conferencing programs such as Zoom and Teams for meetings and public programming.

15. Excellent interpersonal skills to work with diverse visitors, residents, volunteers, contractors, and staff.

16. Strong organizational and project management skills with ability to work independently, proactively, and as a team member.

17. Computer literacy, particularly in Outlook, Word, Excel, and PowerPoint.

18. Must have valid driver’s license and be able to work weekends, holidays, and occasional evening hours.

Position Requirements:

1. Six months experience in public relations, media relations, or communications such as establishing and promoting a positive image with the public, informing, or influencing specific audiences using internal and external communications such as public forums, journalism, writing, marketing, advertising, promotions, social media, and/or special events.

2. At least six months experience in museum practices such as developing and conducting museum educational programs or tours, research, collection management, exhibit design, and/or preservation or maintenance of historic buildings.

3. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

4. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

5. Knowledge of project coordination acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising contractors; OR work experience coordinating projects with coworkers.

Delaware Division of Historical and Cultural Affairs

The Division of Historical and Cultural Affairs serves Delaware residents and visitors by identifying, preserving, and interpreting Delaware history. Our activities foster strong communities, engaged citizens, economic vitality, and a deeper understanding of Delaware’s role in world history. We do this in public trust for current and future generations.

The Division of Historical and Cultural Affairs is a trustworthy, ethical, and reliable partner with organizations, agencies, and individuals with whom we have common goals. The Division’s vision is to actively engage our audiences in learning and to understand how Delaware history is meaningful to their lives. We seek to actively engage our audiences through exploring a diversity of historical and cultural perspectives to inform and influence decisions about the future. We want our audiences to feel welcomed, valued, and encouraged to question and explore.

Please see the division’s Statement on Race and Equity at https://history.delaware.gov/about-agency/.

Status:                  SEASONAL - May through October

Schedule:              Various Hours Wednesday through Sunday, 10am - 5pm, up to 40 hours per week

Compensation:    $19.00 per hour

Summary:

Schoenbrunn Village is the site of several Ohio firsts-settlement, church, schoolhouse and code of laws. The village, restored to appear as it did more than two centuries ago, includes the original cemetery and 16 reconstructed log structures, as well as the church and gardens.

Interpreters are the primary storytellers and historians of Ohio History Connection museums and sites. Interpreters share their knowledge with visitors, enhancing the guests' knowledge and understanding of the unique history and significance of our sites. They engage in special programming, lead tours, and answer visitor questions.

Interpreters assist in the coordination of daily visitation and other educational programming at Schoenbrunn Village and assists the Site Manager with volunteer scheduling, training, and supervision.

Essential Functions:

·        Assist with virtual and onsite public programs, daily interpretation and other museum events, including staffing museum interpretive tables and programs and monitoring museum galleries.

·        Assist with school group orientations and logistics

·        Help maintain and care for museum interactives and displays; start up museum interactives in the mornings.

·        Manage assigned projects independently with minimal supervision; assist in the implementation of larger scale programming as assigned by manager.

·        Collaborate on the planning of interpretive programs with larger OHCOV Division.

·        Assist in the training of new interpretive team members and floor volunteers.

·        Create a positive and fun environment for visitor of all ages and backgrounds by being hospitable, approachable and engaging, encouraging participation in impromptu and planned interactions that promote curiosity and relevance.

·        Assist with the implementation of emergency procedures when necessary to ensure safety of visitors, colleagues, and the site.

·        Champion and promote mission and values of the organization.

Required Education & Experience

High School Diploma or GED and 0-3 years experience working with members of the public in a service, retail, or educational capacity

Desired Skills & Experience

·        Foreign language fluency a plus

·        Experience with handicrafts or traditional craft skills such as sewing, paper crafting, painting, drawing a plus.

Required Competencies:

·        Demonstrated ability to communicate to colleagues and the general public, both orally and in writing; demonstrated ability to research and retain information;

·        Computer skills including Microsoft Office suite; email proficiency required; some knowledge of routine clerical work required

·        Ability to carry out assigned duties with a minimum of supervision; ability pay attention to detail and meet deadlines

·        Ability to work independently and as part of a team; skilled at working with a variety of professions and personalities

·        Intuitive and proactive in meeting the needs of visitors and fellow staff; ability to organize and orchestrate multiple activities simultaneously

Status:                  Full time, 2-yr position (April 2024 - December 2026)

Schedule:              Various Hours, 40 hours per week

Compensation:    $27.00 per hour plus full benefits package

Summary:

Schoenbrunn Village is the site of several Ohio firsts-settlement, church, schoolhouse and code of laws. The village, restored to appear as it did more than two centuries ago, includes the original cemetery and 16 reconstructed log structures, as well as the church and gardens.

The Site Manager is responsible for managing the daily onsite activities of Schoenbrunn Village including serving as the primary advocate for the site with Ohio History Connection leadership. The Site Manager supervises operations and service independently while understanding the necessity for communication and coordinator work efforts with other areas of the Ohio History Connection and partner organizations.

Essential Functions:

·        Provide engaged, inspired, professional leadership for the site including all aspects of its daily operation, interpretation, preservation, and maintenance.

·        Hire, train, and manage site staff; facilitate employee development and empower staff to make decisions within a scope appropriate to their work. Maintain a high level of morale and provide direction.

·        Manage interpretation of the site to visitors and schools and assist with coordination of Tribal, scholarly/academic, or other stakeholder engagement with the site.

·        Ensure that site interpretation and educational programs align with approved plans, policies, and best practices;

·        Engage in community and public relations, in collaboration with leadership and Marketing Department;

·        Support and coordinate event and program planning;

·        Build and manage a volunteer corps;

·        Prepare and submit daily and monthly plans, reports, and records as required including facilities use plan, site preservation monitoring, visitation data, purchases, inventory and receipts of sales operation, etc;

·        Supervise Visitor Services staff in growing and managing a retail component to the visitor experience;

·        Supervise maintenance and grounds staff, ensuring appropriate equipment care, cleaning; communicating/coordinating with Facilities Management about repairs and improvements and with Security regarding site safety and security;

·        Ensure safety and security of staff, visitors, and historic resources;

Required Education & Experience

A bachelor's degree in interpretation, park management, museum management or in a field related to the site, or four years' experience in interpretation and management, or an equivalent combination of training and work experience.

Desired Skills & Experience

·        Training in park/site interpretation

·        Skilled public presenter

·        Experience managing staff teams

Required Competencies:

·        Demonstrated ability to communicate to colleagues and the general public, both orally and in writing; demonstrated ability to research and retain information;

·        Computer skills including Microsoft Office suite; email proficiency required; some knowledge of routine clerical work required

·        Ability to carry out assigned duties with a minimum of supervision; ability pay attention to detail and meet deadlines

·        Ability to work independently and as part of a team; skilled at working with a variety of professions and personalities

·        Intuitive and proactive in meeting the needs of visitors and fellow staff; ability to organize and orchestrate multiple activities simultaneously

Position Description:

Glencairn Museum (located in Bryn Athyn, Pennsylvania) is seeking a part-time weekend entryway host. Afternoon shifts begin at 12:15pm and end at 5:00pm. Training will take place on days and times determined by the availability of the successful applicant. Occasional weekday and evening work opportunities will be available.

The entryway host is responsible for welcoming visitors to the Museum and contributes to creating a kind, welcoming environment.

Details:

• $12.50 hourly rate
• Hours vary from 5 to 10 hours per week
• Part-time, no benefits
• Reports to Visitor Experience Manager

Glencairn Museum is part of the Academy of the New Church and is affiliated with the General Church of the New Jerusalem (newchurch.org), a Christian denomination based on the theology of Emanuel Swedenborg. The mission of Glencairn Museum is to engage a diverse audience with the common human endeavor to find higher meaning and purpose in our lives. This is achieved by recognizing universal spiritual concepts expressed in religious beliefs and practices around the world—past and present—through the interpretation of art, artifacts, and other cultural expressions of faith. A special focus of the Museum is to preserve and interpret art and artifacts that illustrate New Church beliefs and practices. Glencairn is seeking applicants who are committed to the Museum’s mission and values. For more information about Glencairn Museum and its mission, please visit glencairnmuseum.org/about-us.

Responsibilities:

1. Support the mission of Glencairn Museum.

2. Open and close main entryway for all entering and exiting staff, volunteers, and visitors.

3. Verbally greet all visitors.

4. Orient arriving visitors to the museum including location of the restrooms and coatracks.

5. Tell arriving visitors that do not have a reservation that the first floor and exhibition are available for a $5.00 donation per person.

6. Assist visitor services representative in tracking attendance and demographics.

7. Assist visitor services representative with gift shop sales processing.

8. Serve as back-up to the visitor services representative when a brief break is requested.

9. Assist museum interpreters moving groups to upper floors via stairs or elevator.

10. Assist museum interpreters by moving rope at bottom of the entryway stairs when tour groups are descending. Replacing rope once all tour members have reached the first floor.

11. Host the Upper Hall and Great Hall when no other host is present in those spaces.

12. Answer visitors’ questions. (Answers to FAQs provided during training.)

Personal and Professional Requirements:

Employees of Glencairn Museum are expected to uphold the mission, principles, and policies of the Academy of the New Church; support the mission of Glencairn Museum; and follow all Museum policies and guidelines. Successful applicants will:

1. Maintain a professional demeanor. Treat others with courtesy and respect.

2. Follow instructions and consistently follow through on tasks.

3. Follow all Museum policies and operational procedures.

4. Communicate information clearly, carefully, and accurately.

5. Maintain a general knowledge of the history of the Historic District.

6. Have the ability to be stationed at the entryway for long periods of time.

7. Be dependable, attentive, and accommodating while always adhering to Museum policy.

8. Be at least 16 years old with either a work permit or a high school diploma or equivalent.

How to Apply:

Applicants should send an email to request an application to Leah Smith at leah.smith@glencairnmuseum.org. Submissions will be reviewed, and interviews scheduled as applications are received. The weekend host position is available immediately.

Contact Person:

Leah Smith, Visitor Experience Manager

leah.smith@glencairnmuseum.org

267.502.2993

Position Description:

Glencairn Museum (located in Bryn Athyn, Pennsylvania) is seeking a part-time visitor services representative. The current opening is for weekday and weekend afternoon shifts. Afternoon shifts begin at 12:15pm and end at 5:00pm. Training will take place on days and times determined by the availability of the successful applicant. Occasional evening work opportunities will be available.

The visitor services representative staffs the visitor services desk at the Museum’s main entrance.

Details:

• $15.00 hourly rate
• Hours vary from 5.5 to 11 hours per week
• Part-time, no benefits
• Reports to Visitor Experience Manager

Glencairn Museum is part of the Academy of the New Church and is affiliated with the General Church of the New Jerusalem (newchurch.org), a Christian denomination based on the theology of Emanuel Swedenborg. The mission of Glencairn Museum is to engage a diverse audience with the common human endeavor to find higher meaning and purpose in our lives. This is achieved by recognizing universal spiritual concepts expressed in religious beliefs and practices around the world—past and present—through the interpretation of art, artifacts, and other cultural expressions of faith. A special focus of the Museum is to preserve and interpret art and artifacts that illustrate New Church beliefs and practices. Glencairn is seeking applicants who are committed to the Museum’s mission and values. For more information about Glencairn Museum and its mission, please visit glencairnmuseum.org/about-us.

Responsibilities:

The following list represents visitor services representative job responsibilities:

1. Greet visitors and staff, including opening and closing the main door upon arrival and departure.

2. Answer phone inquiries about Glencairn Museum and the Bryn Athyn Historic District. (Requires being familiar with open times and upcoming public events for all buildings in the Bryn Athyn Historic District.) Answer general questions and know to whom to direct inquiries for further information.

3. Record reservations using an online booking platform, including receiving and responding to requests by phone and email.

4. Process advanced ticket sales and reservations for museum programming.

5. Process admission and gift shop sales through POS system.

6. Enforce security policies including parcel control, key distribution, and monitoring CCTV when requested.

7. Receive and process deliveries and mail.

8. Know security procedures.

9. Be prepared to assist with emergency situations by calling 911, etc.

10. Perform a variety of light clerical duties as assigned by the visitor experience manager.

11. Promote museum membership and public programs including tours, workshops, and events.

12. Staff on-site admissions for exhibitions, tours, workshops, and other museum events.

Personal and Professional Requirements:

Employees of Glencairn Museum are expected to uphold the mission, principles, and policies of the Academy of the New Church; support the mission of Glencairn Museum; and follow all Museum policies and guidelines. Successful applicants will:

1. Maintain a professional workspace, including keeping the desk neat, organized, and clutter-free.

2. Maintain a professional demeanor. Treat others with courtesy and respect.

3. Follow instructions and consistently follow through on tasks.

4. Follow all Museum policies and visitor services operational procedures.

5. Communicate information clearly, carefully, and accurately in all in-person, telephone, and electronic communication.

6. Maintain clear knowledge of all emergency procedures.

7. Know the mission of the Museum and the history of the buildings in the Historic District.

8. Have the ability to sit for long periods of time while also being prepared to quickly move to assist contractors and visitors entering and exiting the building.

9. Be dependable, attentive, and accommodating while always adhering to Museum policy.

10. Be at least 18 years old with a high school diploma or equivalent.

How to Apply:

Applicants should send an email to request an application to Leah Smith at leah.smith@glencairnmuseum.org. Submissions will be reviewed, and interviews scheduled as applications are received.

Contact Person:

Leah Smith, Visitor Experience Manager

leah.smith@glencairnmuseum.org

267.502.2993

Position Description:

Glencairn Museum is seeking museum interpreters to deliver Highlights tours to a public audience. This part-time position reports to the Visitor Experience Manager. Responsibilities include attending training sessions, learning scripted material, completing certification, and leading public tours.

Glencairn Museum is part of the Academy of the New Church and is affiliated with the General Church of the New Jerusalem www.newchurch.org, a Christian denomination based on the theology of Emanuel Swedenborg. The mission of Glencairn Museum is to engage a diverse audience with the common human endeavor to find higher meaning and purpose in our lives. This is achieved by recognizing universal spiritual concepts expressed in religious beliefs and practices around the world—past and present—through the interpretation of art, artifacts, and other cultural expressions of faith. A special focus of the Museum is to preserve and interpret art and artifacts that illustrate New Church beliefs and practices. Glencairn is seeking applicants who are committed to the Museum’s mission and values. For more information about Glencairn Museum and its mission, please visit www.glencairnmuseum.org/about-us

Details:

• $15.00 hourly rate
• Hours vary from 2 to 8 hours per week
• Weekend hours are required
• Part-time, no benefits
• Reports to Visitor Experience Manager
• Paid training

Working Conditions and Environment:

This part-time position requires work between 2 to 8 hours per week. Tours are offered weekdays at 2:30pm, by-appointment, and weekends between the hours of 1:00 pm and 4:30 pm. The Highlights tour is 90 minutes in length. Work schedules will be determined based on the reported availability of the museum interpreter and the needs of the Museum.

Responsibilities:

1. Attend required orientation and training sessions.

2. Learn Highlights tour script with mentorship provided by the visitor experience manager.

3. Complete certification tour conducted by the visitor experience manager.

4. Deliver scripted tour to public audiences.

5. Enforce all museum safety policies with tour visitors.

6. Know and be prepared to act according to museum emergency procedures.

7. Answer visitor questions about Glencairn Museum regarding information not included in the Highlights tour script. (FAQs provided).

8. Promote enrollment in e-communications, membership benefits, upcoming events in the Bryn Athyn Historic District, and participation in visitor surveys.

9. Undergo an assessment tour conducted by the visitor experience manager.

Personal and Professional Requirements:

Employees of Glencairn Museum are expected to uphold the mission, principles, and policies of the Academy of the New Church; support the mission of Glencairn Museum; and follow all Museum policies and guidelines. Successful applicants will:

1. Be friendly, energetic, and welcoming individual.

2. Show a love and enthusiasm for education through material objects.

3. Be punctual.

4. Possess the ability to engage the attention of visitors of all ages including groups as large as 16 people.

5. Prioritize attention to safety of visitors and objects.

6. Treat all museum visitors with courtesy and respect.

7. Efficiently operate an elevator and move people through museum galleries.

8. Communicate through both text and email.

9. Be at least 18 years old with a high school diploma and experience in public speaking.

How to Apply:

Applications are due by April 10, 2024. An important part of the interview process is understanding why this position and our mission particularly resonate with you. Applicants should send a cover letter that includes mention of Glencairn’s mission and why it is important to you. In lieu of a resume please contact me to request an application form. With your submission, please include contact information for three adult references (not related to you) that know your abilities, skills, and work ethic.

Contact Person:

Please direct questions and submit applications to:

Leah Smith, Visitor Experience Manager

leah.smith@glencairnmuseum.org

267.502.2990.