Small Museum Association

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Executive Director NH Telephone Museum

29 Jun 2023 2:40 PM | Graham Gifford

New Hampshire Telephone Museum

 Job Description: Executive Director

Title:  Executive Director

Reports to: The Board of Directors

Overview: The Executive Director is the principal officer of the Corporation. The Executive Director works with the Board and Board Committees to establish and implement vision, policies, strategic focus, priorities, and general scope of programs the museum will deliver.

The Executive Director has the overall responsibility to implement and advance the organization’s mission and policies established by the Board, including the financial, educational, collections, fundraising, and operations management of the organization.


1.    Strategic Leadership:

·         The Executive Director will take direction from the Board of Directors and work with the Board to assure that the NHTM operates with a clear mission and a long-range strategic plan that is consistent with the mission.

·         Keep the Board of Directors fully informed on conditions, opportunities, issues, and challenges for the NHTM and the environment in which it operates so that the Board can carry out its governance, financial oversight, and leadership role.

·         Develop with the Board, on a yearly basis, a work plan for the board to carry forward the strategic plans of the NHTM.

·         Develop with the Board, on a yearly basis, a work plan for the board to carry forward the strategic plans of the NHTM.

2.    Board & Volunteer Relations:

·         Provide for the coordination of Board meetings and communications.

·         Participate in Board meetings by working with the Board Chair/Executive Committee to create agendas, prepare staff reports, and attend meetings.

·         Involve Board members in decisions that affect the future of NHTM and be a liaison with the Board to address matters raised by the Board.

·         Serve as Ex Officio to all Board Committees unless otherwise directed.

·         Assist the Board with identifying community members who may be appropriate for board service and support their recruitment and orientation to the organization.

·         Recruit volunteers for appropriate positions within the organization.

3.    Human Resources & Administration:

·         Hire, train, and supervise all staff and volunteers including scheduling and annual work goals.

·         Provide overall staff direction and supervision, develop a yearly work plan with staff which includes goals, objectives, inputs and outcomes, and timeline for the programs and services to be carried out by the NHTM.

·         Provide ongoing management to assure the organization stays within approved plans and budgets.

·         In conjunction with the Board Chair/Executive Committee, evaluate staff (other than the Executive Director); set performance standards; create annual goals; conduct annual staff evaluations; and maintain personnel records.

·         Effectively manage the human resources of the NHTM in a manner which supports a productive, professionally competent work force in an environment respectful of personal well-being and cultural diversity. Manage hiring, firing, and resolution of grievances.

4.    Financial Management & Fundraising:

·         Take direction from the Board to develop annual budgets and fundraising plan.

·         Develop relationship with funders of the NHTM and maintain regular communications with funders.

·         Identify grant opportunities and develop proposals and produce required reporting to funding sources.

·         With the Finance Committee, contract for and oversee annual audit and tax return preparation.

·         Monitor expenditures and income; plan for core budget self-sufficiency.

·         Maintain capital assets of corporation.

5.    Management of Program and Member Services:

·         Oversee the development of membership capacity building initiative, programs, and services as needed.

·         Ensure program quality and consistency with organizational goals through ongoing evaluation of programs and services to determine effectiveness and member satisfaction.

·         Oversee development and coordination of events and new programs, conferences, workshops, and publications.

·         Develop and maintain corporate and business sponsors and relationships.

6.    Community Relations:

·         Develop a communication strategy.

·         Represent NHTM and advocate its mission to potential stakeholders and audiences including community organizations, schools, government at all levels, and the museum and nonprofit communities.

·         Develop relationships with other organizations and persons pertinent to the museum sector, coordinate activities and co-sponsor events.


·         Minimum of Bachelor’s degree (Master’s preferred) in Non-Profit Management, Museum Studies, Public History, Public Administration, or related field.

·         Understanding of and experience with capacity building programs.

·         Fundraising skills.

·         Supervisory and personnel experience.

·         A willingness to “roll up your sleeves.”

·         Financial management background.

·         Experience working with boards of directors.

·         Evidence of commitment to missions of the NHTM.

This is a full-time exempt position, including night and weekend work.

Museums are made up many of moving parts.  It is the Executive Director’s responsibility to keep the big picture in mind while assuring daily operations are running smoothly and moving forward.

Salary Range:  $55,000-$75,000 commensurate with experience and qualifications.

Benefits:  To be discussed. 

Email cover letter and resume to:

The NHTM is an equal opportunity employer and is committed to the belief that everyone is entitled to equal employment opportunity.

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