Small Museum Association

    Small Museums Working Together

Welcome to the SMA Job Board. Members may post job opportunities when they are logged into their account.  Learn more about membership here.

SMA supports efforts to increase diversity and equity within the museum field. As a sign of that support, we require all  postings on our Job Board to include salary information. Postings without salary information will be removed and the posting organization will be notified that they are welcome to re-post the opportunity if they are willing to include the required information.  

To add a job posting, make sure you are logged into the website using the email attached to your membership account. If you are unsure of your login email, contact membership@smallmuseum.org. Once you are logged in and return to the job posting page, the option to "Add post" will appear below. Please email us if you have any trouble. Please make sure to include the location of your organization!(city, state, website, etc.). 

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  • 30 Mar 2020 12:36 PM | Anonymous

    Visitor Services Associate – Visitor Center & Museum Store
    (Part Time, Multiple Positions Available)
    Pay Rate: $9/hour

    Historic Bethlehem Museums & Sites is seeking a Visitor Services Associate for the Historic Bethlehem Visitor Center in Historic Downtown Bethlehem, PA. The organization cares for 20 historic sites, including two National Historic Landmarks and provides public offerings through walking and custom tours year-round. Historic Moravian Bethlehem has been designated as a National Historic Landmark District and been placed on the US Tentative List for eventual nomination to the UNESCO World Heritage List.

    This position is responsible for increasing visitor awareness of the National Historic Landmark District including the museums and sites, local events, and local businesses. This is a visitor and customer service focused position with sales transactions including merchandise, museum and tour admission. The successful candidate is independent, outgoing, and comfortable working with the general public. Through friendly and energetic interaction, the successful candidate will increase revenue which supports Historic Bethlehem Museums & Sites.

    Responsibilities:

    • Initiate and complete sales transactions with visitors - this includes greeting every customer, suggesting purchases, encouraging sales of tours, tickets and store merchandise, and upselling at point of sale
    • Promote overall HBMS support (memberships, donations, in-kind support, merchandise transaction round-ups and solicitation of special events)
    • Answer phone inquiries
    • Independently complete customer transactions promptly and accurately
    • Request and record visitor information for enhanced marketing and outreach efforts
    • Ensure that all displays and supplies are well stocked at all times and the store is neat and orderly
    • Maintain and report accurate visitation statistics
    • Share information about downtown activities, shops, museums and restaurants
    • Ensure every guest receives high quality customer service
    • Other duties as assigned


    Requirements:

    • Must be at least 18 years of age
    • Previous experience with merchandise and cash-handling
    • Willingness and ability to work weekends and evenings
    • Must be able to lift 50 lbs and move display pieces
    • Ability to work as a team player and maintain a high standard of accountability


    Desired Skills:

    • Previous non-profit, customer service, retail or museum experience preferred
    • Ability to inspire the public to learn about our local history
    • High energy – must be able to work in a fast-paced environment
    • Demonstrate a sense of humor and delight in working with the general public
    • Work with a high level of integrity and flexibility to enhance visitor and donor satisfaction
    • Proficient computer skills and demonstrate ability to master new programs quickly
    • Exceptional oral communication skills Reporting Relationship:


    This position primarily reports to the Visitor Center & Museum Store Coordinator.

    To Apply:

    Please submit resume, cover letter, and availability to ljancay@historicbethlehem.org

     



    Answer phone inquiries

    Independently complete customer transactions promptly and accurately

    Request and record visitor information for enhanced marketing and outreach efforts

    Ensure that all displays and supplies are well stocked at all times and the store is neat and orderly

    Maintain and report accurate visitation statistics

    Share information about downtown activities, shops, museums and restaurants

    Ensure every guest receives high quality customer service

    Other duties as assigned

    Requirements:

    Must be at least 18 years of age

    Previous experience with merchandise and cash-handling

    Willingness and ability to work weekends and evenings

    Must be able to lift 50 lbs and move display pieces

    Ability to work as a team player and maintain a high standard of accountability

    Desired Skills:

    Previous non-profit, customer service, retail or museum experience preferred

    Ability to inspire the public to learn about our local history

    High energy – must be able to work in a fast-paced environment

    Demonstrate a sense of humor and delight in working with the general public

    Work with a high level of integrity and flexibility to enhance visitor and donor satisfaction

    Proficient computer skills and demonstrate ability to master new programs quickly

    Exceptional oral communication skills Reporting Relationship:

    This position primarily reports to the Visitor Center & Museum Store Coordinator.

    To Apply:

    Please submit resume, cover letter, and availability to ljancay@historicbethlehem.org

     



    Answer phone inquiries

    Independently complete customer transactions promptly and accurately

    Request and record visitor information for enhanced marketing and outreach efforts

    Ensure that all displays and supplies are well stocked at all times and the store is neat and orderly

    Maintain and report accurate visitation statistics

    Share information about downtown activities, shops, museums and restaurants

    Ensure every guest receives high quality customer service

    Other duties as assigned

    Requirements:

    Must be at least 18 years of age

    Previous experience with merchandise and cash-handling

    Willingness and ability to work weekends and evenings

    Must be able to lift 50 lbs and move display pieces

    Ability to work as a team player and maintain a high standard of accountability

    Desired Skills:

    Previous non-profit, customer service, retail or museum experience preferred

    Ability to inspire the public to learn about our local history

    High energy – must be able to work in a fast-paced environment

    Demonstrate a sense of humor and delight in working with the general public

    Work with a high level of integrity and flexibility to enhance visitor and donor satisfaction

    Proficient computer skills and demonstrate ability to master new programs quickly

    Exceptional oral communication skills Reporting Relationship:

    This position primarily reports to the Visitor Center & Museum Store Coordinator.

    To Apply:

    Please submit resume, cover letter, and availability to ljancay@historicbethlehem.org

     


  • 30 Mar 2020 12:28 PM | Anonymous
    Position Title: Museum Teacher

    Classification: Part-Time Staff

    Pay Rate: $9/hour

    Position Summary & Objectives

    Museum Teachers provide a positive learning experience for school groups by delivering high- quality education programs at our museums and historic sites. Museum Teachers are responsible for learning and presenting program information in a way that makes it easy for students to understand and enjoy their visit and are responsible for facilitating hands-on learning activities to ensure that programs match curriculum expectations. Museum Teachers assist with the mission of HBMS in bringing history to life by educating the public about Bethlehem’s rich heritage.

    Essential Functions and Responsibilities

    1. Learn and facilitate guided school tours and education programs.
    • Museum Teachers are required to have availability for at least two mornings every week during the school tour season. Additional availability during the week is preferred.

    2. Ensure the safety of students during the school tour/program. Museum Teachers will complete safety training for specific program activities and explain relevant safety rules to all groups.

    3. Provide students and chaperones with information to understand the needs of the collections (i.e., explaining why visitors cannot touch collections items on display in our museums and historic buildings). Museum Teachers will make sure visitors follow tour rules and will report any issues noticed which pertain to the collections, buildings, or grounds when providing a program at an HBMS site.

    4. Responsible for following any updated guidelines or content pertaining to HBMS school programs.

    5. Responsible for providing general availability for the school season in advance. Museum Teachers are responsible for finding a replacement Museum Teacher if they are unable to perform a tour/program that they had previously confirmed.

    6. Provide information regarding the mission and vision of HBMS and promote upcoming events when applicable.

    7. Provide visitors with information about membership and promote membership opportunities when applicable.

    8. Perform all other duties as assigned

    Minimum Qualifications

    Education:

    • Candidates should have professional knowledge of best practices in K8 education.
    • Preference is given to those with an Associate’s Degree, BS or BA in early childhood
    • education and/or mid-level education (grades 4 – 8)

    Experience:

    Preferred candidates will have a minimum of one year experience teaching K8 students.

    Required Skills

    • Must possess exceptional ability to relate to children and teachers.
    • Requires high energy levels.
    • Must maintain flexibility and work well with colleagues.
    • Ability to walk and stand for up to three hours.
    • Work Environment and Physical Demands

    Duties of this position are performed at various HBMS historical sites. The position frequently requires standing, sitting, bending, walking and climbing stairs. Tours and programs require being outside (programs are held rain or shine).

    Museum Teachers are required to wear a program-specific costume unless otherwise noted.

    Background Checks

    Job offers are contingent upon a clearance of a criminal record background check and a child abuse background check.

    About HBMS

    Historic Bethlehem Museums & Sites interprets three centuries of the history and culture of Bethlehem, PA from its founding as a Moravian community in 1741 to the 21st century. By vividly telling the stories of Bethlehem’s people through well-maintained buildings and sites, rare collections that are available through exhibits and research, and electrifying educational programs, we show the zeal and commitment of Bethlehem’s community in forging our American nation.

    To Apply

    Please submit cover letter and resume to ljancay@historicbethlehem.org

     
  • 24 Mar 2020 6:44 PM | James Semmelroth Darnell

    The Evangelical and Reformed Historical Society


    The Evangelical and Reformed Historical Society seeks applications for an executive director. This a two-year grant funded position. The Executive Director reports to the Board of Directors and works with them to carry out the current mission of the ERHS.  


    The Society was established in 1934 after the formation of the Evangelical and Reformed Church by the merger of the (German) Reformed Church in the United States (1727-1934) and the Evangelical Synod of North America (1840-1934). The Reformed Church first established a Historical Society in 1863 during the 300th anniversary of the Heidelberg Catechism. The Evangelical Synod established a Historical Commission in 1927. ERHS was chartered in the Commonwealth of Pennsylvania and granted non-profit 501(c)3 status in 1983. 


    The current mission of the ERHS is to collect, organize, preserve and make available for research the records of the Reformed Church and the E & R Church and to cooperate with the archives at Eden Theological Seminary in Webster Groves, Missouri which holds the records of the Evangelical Synod. The collection of the ERHS is located on the second floor of the library of Lancaster Theological Seminary (Lancaster, PA) and consists of denominational records of the Reformed Church and E & R Church, records of their regional classes and synods, records of more than 800 local churches, and over 350 manuscript collections. In addition, the collection includes books (15th-21st century) with emphasis on reformed theology, history, liturgy, hymnals, genealogy, and publications of and about the two denominations. The Society also has an extensive artifact collection relating to the denominations and from the mission fields served by them.


    GOAL

    The primary goal this two-year, grant funded position shall be to develop long term financial resources to support and sustain the mission and work of the Society. One important aspect of this goal is to build up the endowment fund through major gifts, estate giving, charitable annuities, and foundations. A second important goal is developing financial and individual support for current programs, particularly those that will cultivate wider awareness and interest in the unique heritage of the Evangelical and Reformed traditions. This includes encouraging research and understanding among scholars and developing interpretive resources.



    QUALIFICATIONS

    • Candidates must have a BA or equivalent from an accredited college or university; an MA or M.Div. is preferred. 

    • Demonstrated experience in financial management and fund raising including major gifts for the endowment and annual appeal for operating expenses. 

    • Knowledge of the Evangelical and Reformed tradition sufficient to interpret and share its importance and values.

    • Excellent communication skills including effective public speaking in church and secular settings, writing, and use of media.

    • Demonstrated skills in public relations.

    • Demonstrated success in securing grants.

    • Demonstrated skills in working collaboratively with staff and board members.  

    • Experience working in a non-profit setting.

    • Exhibit an exemplary moral character.


    RESPONSIBILITIES

    • Seek and welcome all opportunities to interpret and enlist support for the work of the Society through speaking engagements and less formal contacts at UCC General Synod, Conferences, Associations and local churches related to the E & R traditions.

    • Work with the Development Committee and Board of Directors to arrange and follow through with meetings with potential corporate, foundation, family, and individual donors and supporters.

    • Work with the Program Committee and volunteers to design and carry out program events in a variety of locations to promote the Society and E & R history.

    • Work with the Board and staff to develop a mission statement, long and short-term goals, and strategies to fulfill the goals.

    • Work with the Board to develop programmatic priorities including increasing the scope and quality of the Society’s web presence and creating useful research materials.

    • Work with the Development Committee and volunteers to identify and apply for possible grants and similar opportunities.

    • Monitor and direct fulfillment of particular grants and gifts.

    • Work with the Development Committee and staff to direct the annual appeal for funding from families and individuals, and a similar appeal specifically to Conferences, Associations, institutions with E & R backgrounds, and churches, especially those with large record holdings at the Society.

    • As directed by the Board, work closely with the Eden Archives to find cooperative ways to serve the entire E & R heritage, as was assigned to ERHS by the former E & R General Synod.

    • As directed by the Board, supervise and support the ERHS archivist, office administrator, processors, interns, volunteers and others.

    • As directed by the Board, maintain a strong cooperative relation with our building host, Lancaster Theological Seminary and with Eden Theological Seminary, host of the Eden Archives.

    • As directed by the Board, maintain a cooperative relationship with the UCC Historical Council, the UCC Archives and other potential partners such as the archives of the Evangelical Lutheran Church, the Presbyterian Church (USA), the Reformed Church in America, local, state and county historical societies as appropriate.


    This is a salaried position of $65,000 to $70,000 including benefits.Three or more years' experience in nonprofit with proven fund raising is desirable. Weekend and evening work will be required as appropriate. Position will remain open until filled.


    To apply, please submit a letter of interest, resume and three work related references to: Alison Mallin, Evangelical and Reformed Historical Society, 555 West James St., Lancaster, PA 17603, erhs@lancasterseminary.edu, 717-290-8734. Questions about this position may be relayed to Rev. James Semmelroth Darnell at james@davidsucc.net.

  • 11 Mar 2020 12:38 AM | Susanne Totzke

    Executive Director

    Location:                                Kimberly Crest House & Gardens, Redlands, CA  92373

    Appointment:                        Administrative, Full-time

    Position Availability:             May 1, 2020

    Salary:                                    Commensurate with Experience  $60k - $70k

    The Kimberly-Shirk Association (KSA) is recruiting an Executive Director to sustain and heighten the exciting mission of sharing, educating, and inspiring community through the management of the Kimberly Crest House & Gardens located in Redlands, California.  This French chateau-style Victorian mansion/museum is a registered California Historical Landmark and is also listed on the National Register of Historic Places. The Executive Director is the chief executive and operating officer, reporting to the Kimberly-Shirk Association Board President. Responsibilities include managing the daily operations of the house and gardens, financial management, fundraising, organizational structure, estate and collections stewardship, staff and volunteer leadership.

    The successful candidate will be outgoing and personable having a practical hands-on problem-solving attitude; be able to create productive relationships with trustees, committee members, volunteers, donors, and the general public;  be a good communicator, comfortable and skilled in one-on-one, group and public speaking situations; passionate about the potential for growth of Kimberly Crest House & Gardens and the mission of the  Kimberly-Shirk Association; able to work independently in initiating and prioritizing tasks; creative in searching for effective approaches to reach board and personal goals.

    Essential Job Functions:

    ·         Collaborates with the Development Committee to oversee fundraising, the promotion of the organization and its cause to potential donors.

    ·         Responsible for the day-to-day financial operations of the house and grounds; conducts the purchasing and contracting activities as needed, ensuring timely and accurate reporting of financial information to the Financial Committee.

    ·         Oversees Kimberly Crest Events, Inc. ensuring the weddings and events are carried out in a professional and profitable manner.

    ·         Serves as a full-ex-officio member of the Board of Trustees; attending meetings; providing reports, planning and coordinating meetings; monitoring the progress of and supporting the efforts of KSA committees and the Docent Auxiliary in the accomplishment of their objectives.

    ·         Works with the Collections Committee to maintain and preserve all personal property and collections; understands public tour policies and procedures; oversees and approves tour contents; makes recommendations for repairs and maintenance of the collection.

    ·         Responsible for the hands-on oversight of the house, buildings and grounds proper maintenance; enlists the support of committees as well as volunteers in these efforts as needed.

    ·         Works with the Docent Auxiliary leadership in the recruiting, and supervision of the volunteers.

    Qualifications and Requirements:

    ·         Bachelor’s degree, six (6) years of relevant experience or equivalent combination of schooling and experience with an emphasis on fundraising for non-profit organizations, strong organizational skills, estate and museum collections management helpful.

    ·         Strong business and budget management, good accounting skills with detailed knowledge of financial and accounting functions, contract management, excellent promotional writing and presentation skills.

    ·         The ability to develop, plan and lead a diverse and sustainable fundraising program, to identify, cultivate and steward donors, developing marketing and donor outreach materials.  

    ·         Effective leadership skills, volunteer management with a willingness to supervise and work harmoniously with staff, and many volunteers, ability to develop and maintain positive relationships.

    ·         Computer skills including proficiency within the Microsoft Office Suite. 

    ·         Strong initiative to make new and innovative ideas a reality while maintaining cooperation and flexibility, strong event management helpful.

    ·         Willing to work flexible hours, including evenings and weekends as needed. 

    ·         Must possess a valid Driver’s License from the California Department of Motor Vehicles with a good driving record and reliable transportation to be able to attend meetings and perform other tasks off grounds.

    To Apply:

    Please e-mail cover letter, résumé, and the names and telephone numbers of three professional references to nanbreid@gmail.com,   www.Kimberlycrest.org

    SUBMISSION OF A RESUME INDICATES AGREEMENT THAT KIMBERLY-SHIRK ASSOCIATION MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN
    AN EQUAL OPPORTUNITY EMPLOYER

     


  • 10 Mar 2020 8:12 AM | Emily Martin

    Summary

    The Maryland Historical Society (MdHS) is seeking a part-time Education Programs and Docent Coordinator to provide administrative support to the Education Department, deliver exceptional customer service to our patrons, and lead guided programs for students and adults as necessary. The employee will assist full-time staff with program development and facilitation, while gaining knowledge of how a museum education department operates, and will be able to apply the skills learned to future professional goals. We are seeking candidates who have an interest in history and museum education, enjoy working with the public (including children and families), and feel comfortable speaking to groups. Training on MdHS collections, exhibitions, tour methodology and themes, and museum policies will be provided.

    This position reports directly to the Museum Learning Manager and is part of a team of five Education Department staff members, all of whom report to the Director of Education.

    Responsibilities

    • ·         Coordinate all school programs and adult tour reservations, including fielding phone and email inquiries, managing the programs calendar, handling invoices and payments, and sending necessary confirmations;
    • ·         Manage the volunteer docent corps, which includes training, scheduling and monitoring the delivery of programs by docents;
    • ·         Deliver school programs and adult tours when docents are unavailable (training provided);
    • ·         Manage arrival and departure of all school and adult groups;
    • ·         Maintain all program service records, evaluations and data collection, generating reports when requested;
    • ·         Coordinate engagement with the Education Committee, an external advisory group, by communicating with members, making preparations for meetings and recording related minutes;
    • ·         Assist with program development and implementation, including preparation of supplies, room set-up and clean-up, and potentially creation of new tours and programs;
    • ·         Support the Museum Learning Manager in the administration of the traveling trunk program, including arranging UPS pick-ups/deliveries and reviewing the condition of each trunk monthly;
    • ·         Other duties, as assigned.

     Qualifications

    • ·         B.A. in Museum Studies, Museum Education, Public History, Education, History, or related field preferred;
    • ·         1-2 years of experience delivering engaging programming with children, especially those in grades PK-12;
    • ·         Excellent verbal communication and customer service skills, tailored to interaction with students, educators, and adults of varied backgrounds;
    • ·         Strong technology skills, including proficiency with Google Docs/Sheets/Drive and Microsoft Office;
    • ·         Physical ability to lead indoor walking tours (including stairs) of up to 3 hours;
    • ·         Passion for history, art, and education. Knowledge of and interest in U.S. and Maryland history, a plus;
    • ·         Experience working with, and/or managing, volunteers in a museum or other cultural institution, a plus.

    About MdHS

    • The Maryland Historical Society is an equal opportunity employer that The Maryland Historical Society educates people of all ages about the rich history and culture of Maryland and the nation. MdHS collects, preserves and interprets the historically significant art, objects, documents and images from prehistoric Maryland to the present.
    • Founded in 1844, the Maryland Historical Society is the state’s oldest continuously operating cultural institution. In keeping with the founders’ commitment to preserve the remnants of Maryland’s past, MdHS remains the premier institution for state history. With over 350,000 art objects and artifacts and seven million books and documents, the society now serves more than 100,000 people through its museum, library, press and educational programs. Learn more at mdhs.org.

    About the position

    This is a part-time, hourly position. 20-25 hours per week, Wednesday-Friday with occasional weekend hours. The hourly rate is $15.

    To Apply

    Please email a cover letter, resume, and contacts of three professional references to jobs@mdhs.org, using the subject line: Education & Docent Coordinator. Incomplete applications may not be considered. No phone calls, please.


  • 10 Mar 2020 8:12 AM | Emily Martin

    Part-Time Visitor Services Associate

    The Maryland Historical Society seeks an enthusiastic Part-time Visitor Services Associate to perform all functions of the Visitor Services Department in order to provide a high level of customer service to members, visitors, volunteers, and staff.  This position also has key responsibilities for security functions and monitoring the safety and security of MdHS facilities.  

    Responsibilities

    • ·         Perform the daily operation of the Front Desk, providing excellent customer service by contributing to a warm and welcoming environment; 

    ·         Greet, orient, and register patrons to museum and library, collect admission fees, provide orientation and museum guides when appropriate, and maintain stocks of literature for events and programs;

    ·         Promote visitor engagement by actively selling memberships and inform visitors of upcoming programs and events;   

    ·         Provide basic information for callers and visitors regarding MdHS, the museum and library collections;

    ·         Perform front line telephone receptionist functions: answer telephone calls promptly and accurately, transfer callers to the appropriate personnel;

    ·         Monitor walk-ins to maintain awareness of who is present in the building on a daily basis;

    ·         Assist with Museum Store functions as needed;

    ·         Handle all administrative tasks at the Visitor Services desk;

    ·         Assist with the collection of and logging demographic information used for tracking visitation numbers;

    ·         Security duties include performing daily opening and closing procedures and security monitoring function, as well as observing proper protocols for access to restricted areas, including monitoring contractors and other non-staff visitors to those areas;

    ·         Maintain assigned security codes and key sets necessary to open the parking lot and campus buildings for staff and public access prior to designated opening hours; perform routine patrols throughout the interior and exterior of the facility to ensure the safety of exhibitions, personnel and visitors, to report any unusual conditions or problems, and to assure cleanliness of the facility;

    ·         Assist in the set up and breakdown of programs and events, and light housekeeping when needed;

    ·         Other duties as assigned (may include assisting other departments with administrative work or special projects).

    Qualifications

    • ·         High school diploma or equivalent (GED) required, bachelor’s degree preferred. Interest in art, history, or museums is a plus;
    • ·         Prior customer service, retail, and/or security experience required;

    ·         Excellent customer service and communications skills. Ability to resolve customer complaints and concerns;

    ·         Working knowledge of business office applications including email, word processing, spreadsheet and database applications;   

    ·         Ability to detect problems and report information to appropriate personnel;

    ·         Ability to understand and follow specific instructions and safety procedures;

    ·         Ability to work cooperatively with all staff, Trustees, volunteers, and members;

    ·         Visitor Services Associates are required to work weekends and occasional evening events; 

    ·         Moderate physical activity. Must be able to stand for long periods and lift up to 25 pounds.

    This is a part-time position. 20-25 hours per week. The hourly rate is $13.00.

    About MdHS:

    ·         The Maryland Historical Society is an equal opportunity employer that seeks to educate people of all ages about the rich history and culture of Maryland and the nation. MdHS collects, preserves and interprets the historically significant art, objects, documents and images from prehistoric Maryland to the present.

    ·         Founded in 1844, the Maryland Historical Society is the state’s oldest continuously operating cultural institution. In keeping with the founders’ commitment to preserve the remnants of Maryland’s past, MdHS remains the premier institution for state history. With over 350,000 art objects and artifacts and seven million books and documents, the society now serves more than 100,000 people through its museum, library, press and educational programs. Learn more at www.mdhs.org.

    To Apply:

    Please email a cover letter and resume with contacts of three professional references to jobs@mdhs.org. Subject line: Part-Time Visitor Services Associate. Incomplete applications may not be considered. No phone calls, please.


  • 10 Mar 2020 8:10 AM | Emily Martin

    The Maryland Historical Society seeks an enthusiastic Full-time Visitor Services Associate to perform all functions of the Visitor Services Department in order to provide a high level of customer service to members, visitors, volunteers, and staff.  This position also has key responsibilities for security functions and monitoring the safety and security of MdHS facilities.  

    Responsibilities

    • ·         Perform the daily operation of the Front Desk, providing excellent customer service by contributing to a warm and welcoming environment; 

    ·         Greet, orient, and register patrons to museum and library, collect admission fees, provide orientation and museum guides when appropriate, and maintain stocks of literature for events and programs;

    ·         Promote visitor engagement by actively selling memberships and inform visitors of upcoming programs and events;   

    ·         Provide basic information for callers and visitors regarding MdHS, the museum and library collections;

    ·         Perform front line telephone receptionist functions: answer telephone calls promptly and accurately, transfer callers to the appropriate personnel;

    ·         Monitor walk-ins to maintain awareness of who is present in the building on a daily basis;

    ·         Assist with Museum Store functions as needed;

    ·         Handle all administrative tasks at the Visitor Services desk;

    ·         Assist with the collection of and logging demographic information used for tracking visitation numbers;

    ·         Security duties include performing daily opening and closing procedures and security monitoring function, as well as observing proper protocols for access to restricted areas, including monitoring contractors and other non-staff visitors to those areas;

    ·         Maintain assigned security codes and key sets necessary to open the parking lot and campus buildings for staff and public access prior to designated opening hours; perform routine patrols throughout the interior and exterior of the facility to ensure the safety of exhibitions, personnel and visitors, to report any unusual conditions or problems, and to assure cleanliness of the facility;

    ·         Assist in the set up and breakdown of programs and events, and light housekeeping when needed;

    ·         Other duties as assigned (may include assisting other departments with administrative work or special projects).

    Qualifications

    • ·         High school diploma or equivalent (GED) required, bachelor’s degree preferred. Interest in art, history, or museums is a plus;
    • ·         Prior customer service, retail, and/or security experience required;

    ·         Excellent customer service and communications skills. Ability to resolve customer complaints and concerns;

    ·         Working knowledge of business office applications including email, word processing, spreadsheet and database applications;   

    ·         Ability to detect problems and report information to appropriate personnel;

    ·         Ability to understand and follow specific instructions and safety procedures;

    ·         Ability to work cooperatively with all staff, Trustees, volunteers, and members;

    ·         Visitor Services Associates are required to work weekends and occasional evening events; 

    ·         Moderate physical activity. Must be able to stand for long periods and lift up to 25 pounds.

    This is a full-time position. Full benefits are included The hourly rate is $13.00.

    About MdHS:

    ·         The Maryland Historical Society is an equal opportunity employer that seeks to educate people of all ages about the rich history and culture of Maryland and the nation. MdHS collects, preserves and interprets the historically significant art, objects, documents and images from prehistoric Maryland to the present.

    ·         Founded in 1844, the Maryland Historical Society is the state’s oldest continuously operating cultural institution. In keeping with the founders’ commitment to preserve the remnants of Maryland’s past, MdHS remains the premier institution for state history. With over 350,000 art objects and artifacts and seven million books and documents, the society now serves more than 100,000 people through its museum, library, press and educational programs. Learn more at www.mdhs.org.

    To Apply:

    Please email a cover letter and resume with contacts of three professional references to jobs@mdhs.org. Subject line: Full-Time Visitor Services Associate. Incomplete applications may not be considered. No phone calls, please.


  • 05 Mar 2020 9:21 AM | Anonymous

    Guest Services Representative

    Gunston Hall is pleased to announce a part-time guest services position at an unparalleled historic site on scenic Mason Neck in Fairfax County, Virginia. We are seeking a candidate who is friendly, people-oriented, loves history, and is eager to share Gunston Hall’s story with visitors. Guest services staff divide their time between the visitor center and the mansion, and in some seasons guest services staff spend significant time in outdoor locations. Their responsibilities center on ensuring a positive and content-rich experience at Gunston Hall.

    Specifically, guest services staff:

    • ·         project a positive image, serving as an ambassador for the museum;
    • ·         greet visitors, in a pleasant and welcoming manner;
    • ·         lead tours that are accurate and engaging for visitors of all ages;
    • ·         assist with the preparation for and implementation of public programs and special events;
    • ·         promote and relay accurate information about planned programs and events;
    • ·         monitor the museum exhibitions in the visitor center, period room installations in the mansion, and reproduction outbuildings;
    • ·         interact with visitors throughout their time on the property;
    • ·         answer telephones;
    • ·         schedule tours and special events;
    • ·         keep accurate records, including admissions records;
    • ·         reconcile cash and charge receipts;
    • ·         support other projects related to Gunston Hall’s educational mission.

    The ideal candidate will be interested in history, solution-oriented, detail-oriented, able to adapt to changing circumstances, and committed to presenting Gunston Hall in the best possible light to teachers, students, program attendees, museum visitors, and other members of the general public.

    This position reports to the Education Manager. It requires:

    • ·         excellent customer service skills;
    • ·         responsibility and trustworthiness;
    • ·         knowledge of basic office procedures;
    • ·         ability to read and write the English language and to understand, follow, and give oral instructions;
    • ·         knowledge of computers, telephone systems, audio-visual equipment, and cash registers;
    • ·         ability to reconcile cash and credit card receipts;
    • ·         ability to maintain an electronic calendar in order to schedule events;
    • ·         exhibition of professional manner and dress at all times;
    • ·         ability to multi-task;
    • ·         ability to lift up to 25 pounds.

    Both weekend and weekday shifts are available; applicants should expect to work two to three days a week, including at least one weekend day. This is an hourly (wage) position, receiving $10.57 per hour. It does not have health insurance, retirement or paid leave.

    To apply please send a letter of interest, resume, and Commonwealth of Virginia application* to Lacey Villiva, Education Manager, at lvilliva@gunstonhall.org.

    Gunston Hall is an equal opportunity employer.

    *To submit a Commonwealth of Virginia Job Application, please visit https://virginiajobs.peopleadmin.com/. You will need to create an account, fill out a draft application, and email a copy of the application saved as a pdf.


  • 14 Feb 2020 1:51 PM | Robyn Sumner

    The Washington County Historical Society, located in the historic Miller House Museum in Hagerstown, MD, is seeking a full-time Collections Curator/Assistant Executive Director.  This is an exciting time at the Miller House Museum and Gardens as the museum is preparing to relocate and reinterpret our entire military exhibit space.  We seek an innovative individual with a creative streak that works well in a small but busy office.  The position will stay listed until filled.

    Job Title: Curator/Assistant Executive Director

    Reports To: Executive Director

    Job Overview:

    The Curator/Executive Assistant is responsible for performing traditional curatorial duties at the Miller House Museum, and supporting the leadership for the Washington County Historical Society.

    Responsibilities and Duties:

    • Select, research, inventory, catalog, and preserve equipment, materials, clothing and artifacts.
    • Recommend acquisition and accession of items for the Historical Society collection.
    • Prepare exhibits and displays.
    • Conduct guided tours of the Miller House Museum.
    • Train and schedule volunteers, tour guides, docents and interns.
    • Assist in kinship Family Heritage Research Center as needed.
    • Oversee the preparation of the Miller House Museum for specialty tours.
    • Maintain community partnerships.
    • Develop programs and events.
    • Perform other special duties as assigned by the Executive Director.
    • Manage marketing campaigns/activities and update website.

    Qualifications:

    • Minimum BA in History, American Studies, Museum Studies, Library Science or a related field.
    • Possess strong research skills.
    • Strong written and verbal communication skills.
    • Knowledge of museum software, specifically PastPerfect.
    • Thorough knowledge of museum procedures, including care, storage, and display of artifact and archival collections.
    • Interact effectively with the Board of Directors, volunteers, docents, media, corporate and community partners, Historical Society members, and the general public in order to promote the best interests of the Historical Society.
    • Possess strong time management skills.
    • Assist with research queries and photographic and digital reproduction requests.
    • Participate in conferences and conducts seminars to help educate the community about the mission of the Washington County Historical Society.
    • Ability to ascend and descend 3 flights of stairs and lift up to 40 pounds of materials.
    • Have knowledge and understanding of the mission and functions of the Washington County Historical Society.

    Compensation:

    $30,000 - $34,000 a year, starting salary, based on experience.

    To Apply:

    Please submit a cover letter and resume to curator@washcohistory.org or mail to WCHS, Robyn Sumner, 135 West Washington St., Hagerstown, MD 21742 


  • 07 Feb 2020 10:25 AM | Lindsey Baker

    Introduction

    The Maryland Heritage Areas Program is governed by the Maryland Heritage Areas Authority (MHAA) and administered by the Maryland Historical Trust. MHAA provides targeted financial and technical assistance within thirteen locally designated Heritage Areas, each of which has a distinct focus or theme that represents a unique aspect of Maryland’s character.

    GRADE

    16

    LOCATION OF POSITION

    100 Community Place, Crownsville, MD  21032

    Main Purpose Of Job

    The Assistant Administrator supports the Administrator and the Maryland Heritage Areas Authority in carrying out the activities of the Maryland Heritage Areas Program. This position supports the mission of the agency by encouraging economic development through the protection and enhancement of historical, cultural and natural resources that support heritage tourism activities statewide.

    POSITION DUTIES

    Supports the operations of thirteen locally-managed Certified Heritage Areas and the administration of the Maryland Heritage Areas Program.   

    Assists in the administration of financial assistance programs, including the preparation of grant application materials; advising potential applicants; assisting with statewide informational workshops and webinars; participating in the review, evaluation, and selection of applications; the preparation of grant scope of work and financial information and contractual agreements; the review and approval of progress and final project reports, including financial reporting, giving technical assistance to grant recipients; and conducting project oversight visits to evaluate the performance of projects.   

    Assists in the preparation of materials for quarterly meetings; annual program budget; and the preparation of the annual report to the Governor and General Assembly.  Assists in the planning, preparation, implementation, and reporting on public hearings associated with the approval of new and updated management plans and heritage area boundary expansions.

    MINIMUM QUALIFICATIONS

    Education: A Bachelor's degree from an accredited college or university.

    Experience: Four years of experience in administrative staff or professional work.

    Notes:

    1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

    2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required experience.

    3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.

    DESIRED OR PREFERRED QUALIFICATIONS

    Two years of full-time, or equivalent part-time, experience in one or more of the following, or closely related, fields:  cultural heritage tourism; historic preservation/cultural resource management; museums/historic sites; natural resource management; grants management; the humanities; public history; archeology; architectural history; or preservation planning. 

    Experience in the development or marketing of heritage tourism products. 

    Experience in grants administration, and the use and implementation of Grants Lifecycle Management Software.

    Experience organizing and conducting trainings, meetings, workshops and webinars.

    LICENSES, REGISTRATIONS AND CERTIFICATIONS

    Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

    SELECTION PROCESS

    Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

    EXAMINATION PROCESS

    The assessment may consist of a rating of your education, training and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.

    BENEFITS

    Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

    Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

    FURTHER INSTRUCTIONS

    For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service needs to be provided before hire. 

    All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

    The on-line application process is STRONGLY preferred.  If you are not able to apply online, you may submit a paper application and supplemental questionnaire (by the closing date) to:

    Department of Budget and Management

    Recruitment and Examination Division

    301 W. Preston St., Suite 608

    Baltimore, MD  21201 

    Resumes will NOT be accepted in lieu of completing the on-line or paper application.

    For inquiries regarding this recruitment, please call 410 767-7950.  

    TTY  Users: call via Maryland Relay

    As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Appropriate accommodations for individuals with disabilities are available upon request by calling 410-767-3623. We thank our Veterans for their service to our country, and encourage them to apply.  Bilingual applicants are also encouraged to apply.

    https://www.jobapscloud.com/MD/sup/bulpreview.asp?R1=20&R2=002586&R3=0014


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