Small Museum Association

Position Description:

Glencairn Museum is seeking museum interpreters to deliver Highlights tours to a public audience. This part-time position reports to the Visitor Experience Manager. Responsibilities include attending training sessions, learning scripted material, completing certification, and leading public tours.

Glencairn Museum is part of the Academy of the New Church and is affiliated with the General Church of the New Jerusalem www.newchurch.org, a Christian denomination based on the theology of Emanuel Swedenborg. The mission of Glencairn Museum is to engage a diverse audience with the common human endeavor to find higher meaning and purpose in our lives. This is achieved by recognizing universal spiritual concepts expressed in religious beliefs and practices around the world—past and present—through the interpretation of art, artifacts, and other cultural expressions of faith. A special focus of the Museum is to preserve and interpret art and artifacts that illustrate New Church beliefs and practices. Glencairn is seeking applicants who are committed to the Museum’s mission and values. For more information about Glencairn Museum and its mission, please visit www.glencairnmuseum.org/about-us

Details:

• $15.00 hourly rate
• Hours vary from 2 to 8 hours per week
• Weekend hours are required
• Part-time, no benefits
• Reports to Visitor Experience Manager
• Paid training

Working Conditions and Environment:

This part-time position requires work between 2 to 8 hours per week. Tours are offered weekdays at 2:30pm, by-appointment, and weekends between the hours of 1:00 pm and 4:30 pm. The Highlights tour is 90 minutes in length. Work schedules will be determined based on the reported availability of the museum interpreter and the needs of the Museum.

Responsibilities:

1. Attend required orientation and training sessions.

2. Learn Highlights tour script with mentorship provided by the visitor experience manager.

3. Complete certification tour conducted by the visitor experience manager.

4. Deliver scripted tour to public audiences.

5. Enforce all museum safety policies with tour visitors.

6. Know and be prepared to act according to museum emergency procedures.

7. Answer visitor questions about Glencairn Museum regarding information not included in the Highlights tour script. (FAQs provided).

8. Promote enrollment in e-communications, membership benefits, upcoming events in the Bryn Athyn Historic District, and participation in visitor surveys.

9. Undergo an assessment tour conducted by the visitor experience manager.

Personal and Professional Requirements:

Employees of Glencairn Museum are expected to uphold the mission, principles, and policies of the Academy of the New Church; support the mission of Glencairn Museum; and follow all Museum policies and guidelines. Successful applicants will:

1. Be friendly, energetic, and welcoming individual.

2. Show a love and enthusiasm for education through material objects.

3. Be punctual.

4. Possess the ability to engage the attention of visitors of all ages including groups as large as 16 people.

5. Prioritize attention to safety of visitors and objects.

6. Treat all museum visitors with courtesy and respect.

7. Efficiently operate an elevator and move people through museum galleries.

8. Communicate through both text and email.

9. Be at least 18 years old with a high school diploma and experience in public speaking.

How to Apply:

Applications are due by April 10, 2024. An important part of the interview process is understanding why this position and our mission particularly resonate with you. Applicants should send a cover letter that includes mention of Glencairn’s mission and why it is important to you. In lieu of a resume please contact me to request an application form. With your submission, please include contact information for three adult references (not related to you) that know your abilities, skills, and work ethic.

Contact Person:

Please direct questions and submit applications to:

Leah Smith, Visitor Experience Manager

leah.smith@glencairnmuseum.org

267.502.2990.