Position Description:
Glencairn Museum (located in Bryn Athyn, Pennsylvania) is seeking a part-time weekend entryway host. Afternoon shifts begin at 12:15pm and end at 5:00pm. Training will take place on days and times determined by the availability of the successful applicant. Occasional weekday and evening work opportunities will be available.
The entryway host is responsible for welcoming visitors to the Museum and contributes to creating a kind, welcoming environment.
Details:
- $12.50 hourly rate
- Hours vary from 5 to 10 hours per week
- Part-time, no benefits
- Reports to Visitor Experience Manager
Glencairn Museum is part of the Academy of the New Church and is affiliated with the General Church of the New Jerusalem (newchurch.org), a Christian denomination based on the theology of Emanuel Swedenborg. The mission of Glencairn Museum is to engage a diverse audience with the common human endeavor to find higher meaning and purpose in our lives. This is achieved by recognizing universal spiritual concepts expressed in religious beliefs and practices around the world—past and present—through the interpretation of art, artifacts, and other cultural expressions of faith. A special focus of the Museum is to preserve and interpret art and artifacts that illustrate New Church beliefs and practices. Glencairn is seeking applicants who are committed to the Museum’s mission and values. For more information about Glencairn Museum and its mission, please visit glencairnmuseum.org/about-us.
Responsibilities:
1. Support the mission of Glencairn Museum.
2. Open and close main entryway for all entering and exiting staff, volunteers, and visitors.
3. Verbally greet all visitors.
4. Orient arriving visitors to the museum including location of the restrooms and coatracks.
5. Tell arriving visitors that do not have a reservation that the first floor and exhibition are available for a $5.00 donation per person.
6. Assist visitor services representative in tracking attendance and demographics.
7. Assist visitor services representative with gift shop sales processing.
8. Serve as back-up to the visitor services representative when a brief break is requested.
9. Assist museum interpreters moving groups to upper floors via stairs or elevator.
10. Assist museum interpreters by moving rope at bottom of the entryway stairs when tour groups are descending. Replacing rope once all tour members have reached the first floor.
11. Host the Upper Hall and Great Hall when no other host is present in those spaces.
12. Answer visitors’ questions. (Answers to FAQs provided during training.)
Personal and Professional Requirements:
Employees of Glencairn Museum are expected to uphold the mission, principles, and policies of the Academy of the New Church; support the mission of Glencairn Museum; and follow all Museum policies and guidelines. Successful applicants will:
1. Maintain a professional demeanor. Treat others with courtesy and respect.
2. Follow instructions and consistently follow through on tasks.
3. Follow all Museum policies and operational procedures.
4. Communicate information clearly, carefully, and accurately.
5. Maintain a general knowledge of the history of the Historic District.
6. Have the ability to be stationed at the entryway for long periods of time.
7. Be dependable, attentive, and accommodating while always adhering to Museum policy.
8. Be at least 16 years old with either a work permit or a high school diploma or equivalent.
How to Apply:
Applicants should send an email to request an application to Leah Smith at leah.smith@glencairnmuseum.org. Submissions will be reviewed, and interviews scheduled as applications are received. The weekend host position is available immediately.
Contact Person:
Leah Smith, Visitor Experience Manager
leah.smith@glencairnmuseum.org
267.502.2993
Small Museum Association